Frequently Asked Questions
Where can I buy Shirley J products?
You can purchase Shirley J products here on shirleyj.com, or the following ways:
- Call 801-225-5073 to place an order.
- Visit our storefront in Lindon, Utah (1464 W. 40 S. Suite 300. M-F 9am-5pm)
.- NEW - Mugging Mixes now available at Harmon's, Smiths and participating Associated Food Stores like Macey's, Fresh Market, Lin's, Dick's and Dan's.
What is your best-selling product?
Whisk Bliss Original is our number one product. It's a Universal Cooking Base that makes anything creamy. You can make thousands of dishes (no joke) with this one base. Our favorite recipe applications include pasta Alfredo, broccoli cheddar soup, macaroni and cheese, enchiladas and sausage gravy. Learn more about Whisk Bliss on the .
Are any Shirley J products gluten free?
Shirley J has several products that contain no wheat or wheat products and as such may be considered
naturally Gluten Free.
However our is specifically marketed as Gluten Free because we have carefully formulated and produced this product for the Gluten Free market. Our manufacturing, blending and storage procedures are monitored to ensure that Gluten Free Original Whisk Bliss is Gluten Free. In addition we carefully test each batch that is produced to ensure that it is Gluten Free. While several of our other products are naturally gluten free and contain no wheat, consumers are always encouraged to read the labels first. Modified food starches that are identified on
our labels are of corn origin. Check the page at the bottom for our official statement and more information about our third-party testing.
What is the shelf life of Shirley J products?
Shirley J is not a food storage company. Our products are meant to be enjoyed everyday for home cooking and baking. However, many Shirley J Products can store nicely on pantry shelves for long periods of time. Shelf life of dry food products can vary widely and depends on several factors including light, heat and oxygen exposure, type and make-up of ingredients as well as packaging.
• Our bakery products and other items packaged in boxes, un-opened can expect a minimum of 6
months from the date of sale. Freezing and refrigeration can help prolong the life.
• Whisk Bliss variations packaged in our foil lined pouches, un-opened can expect a shelf life of 5+
years. Once opened, under optimum conditions (re-sealed cool and dry) these products should
be stable for approx. 6- 12 months.
• Spice mixes including BBQ sauce, Bouillons, Pizza/Pasta Sauce and Onion Seasoning and Beef
Slow cooker, un-opened can expect a shelf life of 10+ years. Once opened, under optimum
conditions (re-sealed cool and dry) these products should be stable for several years.
• Shirley J products contain no ingredients specifically designed for preserving shelf life.
We recommend storing all products, un-opened in a cool (less than 85 degrees) dry (less than 25%
humidity) dark place. Once opened, humidity plays a major roll relative to the stability of our products.
Please keep all products tightly sealed after opening. Those living in a humid climate may expect, as with
all pantry products, quicker product deterioration after opening.
Please note that people judge shelf life differently. Some products may lose some of their nutritive value
and/or their appearance may change during long term storage while the edibility of the product may not
have been altered.
What is the Shirley J Return Policy?Shirley J is proud to sell only the highest quality food products. We carefully inspect each of our products and their packaging prior to shipping, to ensure the highest quality product experience. Food by nature is perishable and sensitive to heat, air and light exposure. To ensure complete satisfaction with your Shirley J product please handle and store it with respect to these elements.
Because of the potential for contamination from outside sources Shirley J cannot accept any returned food products for any reason except for damage that occurred during shipping or handling. In the event that your product is damaged in shipment we require that a photo (or photos) of the product that will show the damage be e-mailed, along with a brief description of the incident (dates, times, etc) and proof of purchase, to firstname.lastname@example.org. After the claim and photos have been reviewed and approved, we will either direct you to discard the product or return it to us using an authorized UPS return label which we will supply to you. Claims for damaged product must be received in our office within 7 days of receiving product.
Credit will be issued within 2 weeks of claim approval, and will be in the same form that was used for original payment.